Documentation Index
Fetch the complete documentation index at: https://help.hivra.app/llms.txt
Use this file to discover all available pages before exploring further.
Your account settings control everything about your personal Hivra account — from how you appear to teammates to how Hivra contacts you about important events. Open Settings from the left sidebar to access all of the sections below.
Profile
Notifications
Security
Billing
Profile settings
Your profile includes your display name and avatar. These are visible to other members of any workspace you belong to.Update your display name
Open Profile settings
Go to Settings → Profile.
Edit your display name
Click the display name field, clear the current name, and type your new one.
Save
Click Save changes. Your updated name is immediately visible to workspace teammates.
Update your avatar
Open Profile settings
Go to Settings → Profile.
Upload a new image
Click your current avatar or the upload area and select an image file from your device. Hivra supports common image formats (JPEG, PNG, WebP).
Save
Click Save changes to apply the new avatar.
Email notification preferences
Hivra sends email notifications for key events in your workspace. You can turn each type on or off from Settings → Notifications.Available notification types
Approval notifications
Receive an email when a Member submits a post for your approval (if you are an Owner or eligible Admin), or when your submitted post is approved or rejected.
Schedule failure alerts
Receive an email when a scheduled post fails to publish — for example due to a platform API error or an expired connected account token.
Changing your preferences
Open Notification settings
Go to Settings → Notifications.
Toggle each notification type
Use the toggles to enable or disable each email type. Changes are saved automatically.
If your workspace uses the publishing approvals workflow, make sure approval notifications are enabled so you do not miss posts waiting for review.
Security settings
Change your password
If you signed up with an email and password, you can update your password from Settings → Security.Open Security settings
Go to Settings → Security.
Enter your current password
Type your existing password in the Current password field.
Enter your new password
Type your new password in the New password field and confirm it in the Confirm new password field.
Save
Click Update password. You may be asked to sign in again with your new credentials.
Reset a forgotten password
If you cannot log in because you have forgotten your password:Click "Forgot password?" on the login screen
This is on the Hivra login page beneath the sign-in form.
Enter your email address
Type the email associated with your Hivra account and click Send reset link.
Check your email
Open the reset email from Hivra and click the button inside. You will be redirected to Hivra.
Set a new password
Enter your new password and click Update Password. You will be redirected to the dashboard.
Security overview
Hivra protects your account using secure, token-based authentication. Connected social accounts are authorised through each platform’s official OAuth flow — Hivra never stores your social media passwords. To review or revoke connected account access, go to Integrations in the sidebar.If you believe your account has been compromised, change your password immediately and contact support@hivra.app.
Delete your account
Deleting your account permanently removes your Hivra account and all associated data, including workspaces you own, scheduled posts, and analytics history. This action cannot be undone.Deleting your account also deletes any workspaces you own. Team members in those workspaces will lose access. Cancel any active subscription before deleting your account to avoid further charges.
Billing settings
The Billing tab in Settings shows your current plan, next billing date, and a link to manage your PayPal subscription.View your current plan
Your active plan (Free, Creator, or Business), billing period (monthly or annual), and renewal date are shown at the top of Settings → Billing.Upgrade or change your plan
Select Change plan to open the plan selector. Choose a new plan and billing period, then complete checkout through PayPal.Manage your PayPal subscription
All payments are processed through PayPal. Use the Manage subscription link in the Billing tab to open your PayPal subscription where you can:
- Update your payment method
- View payment history
- Cancel your subscription
From Settings → Billing, you can add extra workspaces (10/moeach)orextraseats(5/mo each) to your existing Creator or Business subscription. Add-ons follow the same billing period and discount as your base plan.For full plan details and pricing, see Plans and pricing.