Prerequisites and roles
Three role types interact with the approvals workflow:
When you invite a Member to a Business workspace, you choose their publishing permission: Full posting (they can publish or schedule directly) or Requires approval (every publish or schedule action becomes a submission that an Owner or Admin must review).
For a full breakdown of roles and how to configure them, see Team roles.
The submission flow
1
Member opens the Composer
The Member clicks New Post, selects connected accounts, uploads video, writes captions, and configures platform settings — exactly the same as a normal publish flow.
2
Member clicks Submit for approval
Instead of Publish now or Schedule, the Member clicks Submit for approval. The job is saved, and its status changes to Awaiting approval in the Library. Platform chips on the Library card appear greyed out, indicating that nothing has been sent yet.
3
Approvers are notified
Owners and Admins who have approval email notifications enabled receive an email prompting them to review the submission. In-app indicators in the Library also highlight jobs in Awaiting approval state under the Approvals tab.
4
Approver reviews the job
The approver opens the Library card to see the video, captions, selected platforms, and any context the Member included. If changes are needed, the approver can add a Job note — a threaded comment attached to the publish job — to explain what needs to be revised before re-submitting.
5
Approver approves or rejects
- Approve — The job immediately enters the normal publish queue. If the Member had set a scheduled time, the job publishes at that time. If no time was set, it publishes immediately.
- Reject — The job returns to Draft state. The Member can read the rejection feedback in the job notes, make edits in the Composer, and submit again.
Job notes for async feedback
Job notes are threaded comments attached to a publish job. Approvers use them to leave specific feedback — flagging a caption that needs rewording, noting a missing disclosure toggle, or approving with conditions. Members can read notes and reply without leaving the Library.Email notifications
Approvers receive email notifications when a new job is submitted for their review. The email includes a direct link to the Library card so they can approve or reject without navigating manually. Depending on their notification settings, members who submitted a job receive an email when the job is approved or rejected, so they know when to act.Email notifications for approvals are configurable per user. If you are an approver and are not receiving emails, check your notification preferences in the account settings to make sure approval emails are turned on.
What happens after approval
Once a job is approved:- It enters the normal publish queue, and Hivra begins calling each selected platform’s API.
- The job status progresses from Awaiting approval to Queued / Publishing to Published (or Partial / Failed if a platform rejects the video).
- The Library card updates in real time so the Member and approver can both track progress.